Careers

Operations & Office Coordinator – Washington, DC (Hybrid)
August 10, 2026

General Position Description

The Operations & Office Coordinator, as an integral part of the Engenium Group team, will work closely with the Director of Operations to oversee the daily administration and operations of the DC and Baltimore offices. Responsibilities include coordinating a wide range of activities that support office administration, operations, information technology, and accounting. The Operations & Office Coordinator will also work closely with the Core Services Team to plan and execute internal and external events. The role will interface regularly with the president, partners, and other employees, as well as clients and vendors. This position is ideal for someone who enjoys variety, takes initiative, and is interested in growing their operations and office administration experience.

The Operations & Office Coordinator will regularly report to the Washington, DC office Monday through Thursday from 8:30 a.m. to 5:30 p.m., with a one-hour lunch break, and work remotely on Fridays. The position also requires monthly travel to the Baltimore office to support business operations.

Key Accountabilities 

Operations Support – 45% 
  • Partner with the Core Services Team to plan, coordinate, and execute internal company events, including:
    • Small-to-medium company events such as team lunches and dinners, trainings, meals and meetings, happy hours, and quarterly team outings
    • Large-scale events such as annual holiday dinner, leadership retreat, and preferred client retreat
    • Coordinate event logistics, including setup, breakdown, vendor coordination, and on-site support as needed
  • Deliver weekly company announcements during Monday Kick-Off meetings
  • Manage the firm’s master calendar, including trainings, interviews, meetings, company events, and key organizational activities
  • Coordinate new hire onboarding, including workspace preparation, equipment provisioning, and IT setup with the firm’s managed service provider
  • Coordinate technical Lunch & Learn training sessions, including scheduling, vendor communication, attendance tracking, and catering
  • Coordinate employee recognition initiatives, including birthdays, anniversaries, welcome gifts, and other milestone celebrations
  • Coordinate meal orders for internal and external meetings as requested
  • Maintain and update office signage and communication boards monthly or as needed
  • Process certificate of insurance requests and maintain COI files for clients and consultants
  • Maintain company and engineer licenses, certifications, and vendor accounts, including coordinating new applications and renewals
  • Track and maintain engineer PDH credit certificates and ensure requirements are met for all license renewals
  • Coordinate employee timesheet approvals and submission deadlines
  • Support special projects, research initiatives, data entry, and other operational priorities as assigned
Office Administration – 40%
  • Respond to and route client and vendor inquiries to the appropriate team members
  • Greet and direct visitors upon arrival, and be available to report to the office to facilitate meetings all days of the week as needed
  • Coordinate employee travel arrangements as needed
  • Oversee a clean, organized, and well-stocked office environment that supports employee productivity and a professional client experience.
    • Maintain organized support spaces, including supply cabinets and storage areas
    • Ensure common areas, conference rooms, and pantry remain clean, organized, and ready for use throughout the day.
    • Monitor and replenish pantry supplies, coffee service, appliances, and beverage refrigerator as needed
  • Maintain office inventory for the DC and Baltimore offices by monitoring supplies and restocking as needed
  • Manage incoming and outgoing mail, including receiving and distributing deliveries, and preparing and mailing packages
  • Coordinate contact between building management and Engenium Group, facilitating related landlord and employee requests, including maintenance issues
  • Coordinate printing, shipping, and courier services for documents and drawings
  • Provide first-level support for common office technology issues and coordinate with the firm’s managed IT provider as needed
Accounting – 10%
  • Process daily incoming check deposits and maintain accurate deposit records
  • Prepare and submit expense reports for designated members of the leadership team
Professional & Organizational Development – 5% 
  • Participate in organizational training and skill-building programs
  • Contribute to knowledge sharing and continuous improvement initiatives across the organization
  • Support the training and development of team members
  • Attend team and client events
  • Submit own timesheets, expense reports, and other administrative documentation accurately and on time

This position may perform other duties as assigned.

Minimum Qualifications 

  • 2+ years of experience in office administration, operations, or administrative support, preferably within a professional services environment
  • Proficient in Microsoft 365 applications (Word, Excel, PowerPoint, Teams)
  • Highly organized with exceptional follow-through
  • Experience coordinating multiple priorities in a fast-paced professional environment
  • Excellent customer service and interpersonal skills
  • Strong written and verbal communication skills
  • Strong problem solving skills
  • Strong attention to detail

Physical, Mental, and Environmental Requirements

Physical Demands:
  • Regularly required to sit for extended periods at a desk using a computer
  • Must be able to view a computer screen for prolonged periods
  • Occasionally required to lift or move objects up to 50 pounds
Mental Requirements:
  • Ability to concentrate for extended periods while managing multiple tasks
  • Must be able to write clearly and effectively in English
Work Environment:
  • Primarily works in a standard office environment with typical office equipment and conditions

Company-Wide Values

Uphold and model Engenium Group’s core values in all aspects of work.

  • Earn trust and keep it through accountability, communication, and integrity
  • Show up and shine with positivity, enthusiasm, and commitment
  • Lead with empathy, compassion, and understanding
  • Achieve together with a shared sense of responsibility, passion, and connection
  • Put people first by developing meaningful relationships and positive experiences

Compensation

The salary range listed is our best estimate based on industry data for the skills, experience, and responsibilities tied to this role. Final compensation may be more or less depending on specific applicant qualifications and experience, geography, and internal team equity. We aim to be fair, competitive, and transparent—within the boundaries of applicable laws.

This position has a salary range of $60,000 – $65,000.